Navigating digital stress and the flexible work environment: increasing generation z and alpha productivity through adaptive communication
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Jul 27, 2025
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Abstract
This study investigates the role of communication as a moderating variable in the influence of work stress and work environment on the productivity of Generation Z and Alpha. Using a quantitative approach with data from 41 assessors at the Cibubur Geospatial Professional Certification Institute (LSP), analyzed through SmartPLS 4.1.1.4, the findings reveal a moderating role at various levels of communication that is crucial for management in managing work stress and work environment in an effort to increase employee productivity. Stakeholders should pay attention on the effectiveness of communication to ensure stress management and work environment for ensuring high level of assessor productivity. The study limitated on the sample size and in one professional institution only. Hopefully, the future research can be continued in other types of businesses, with more globally respondents to refine the generalizations.
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How to Cite
Gunawan, K. G., & Martono, B. A. M. (2025). Navigating digital stress and the flexible work environment: increasing generation z and alpha productivity through adaptive communication. Enrichment : Journal of Management, 15(3), 187-196. https://doi.org/10.35335/enrichment.v15i3.2308
References
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Astuty, I., Astuti, R. J., Mahmud, S. M., & Widodo, V. (2025). A closer look at the work behavior of Gen Z in Micro, Small, and Medium Enterprises of developing countries. International Journal of Human Capital in Urban Management, 10(1), 135–148. https://doi.org/10.22034/IJHCUM.2025.01.09
Bafna, Y. D., & Kakade, R. H. (2017). Study of indoor air quality with respect to CO2 in plastic industry. Pollution Research, 36(4), 905–907. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85041057774&partnerID=40&md5=df536b564529ec61cdc9a77b61fd90af
Battiston, D., Blanes I Vidal, J., & Kirchmaier, T. (2021). Face-to-Face Communication in Organizations. Review of Economic Studies, 88(2), 574–609. https://doi.org/10.1093/restud/rdaa060
Cijan, A., Jenič, L., Lamovšek, A., & Stemberger, J. (2019). How digitalization changes the workplace. Dynamic Relationships Management Journal, 8(1), 3–12. https://doi.org/10.17708/DRMJ.2019.v08n01a01
Daem, R., Bijan, N., & Masoud, M. (2020). Sample size determination in medical researches. Scientific Journal of Kurdistan University of Medical Sciences, 25(5), 104–112. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85100083245&partnerID=40&md5=13dd8720dcddcea916703562d4cd8a2e
Dash, G., & Paul, J. (2021). CB-SEM vs PLS-SEM methods for research in social sciences and technology forecasting. Technological Forecasting and Social Change, 173. https://doi.org/10.1016/j.techfore.2021.121092
Dewi, P. (2020). The role of interpersonal communication in moderating the effect of work competence and stress on employee performance. Accounting, 6(7), 1217–1226. https://doi.org/10.5267/j.ac.2020.9.005
Faber, J., & Fonseca, L. M. (2014). How sample size influences research outcomes. Dental Press Journal of Orthodontics, 19(4), 27–29. https://doi.org/10.1590/2176-9451.19.4.027-029.ebo
Fauquet-Alekhine, P., & Erskine, J. (2023). Stress in Different Professional Sectors. In The Palgrave Handbook of Occupational Stress (pp. 337–346). Springer International Publishing. https://doi.org/10.1007/978-3-031-27349-0_18
Ferreras-Perez, J., Burrell, D. N., Nobles, C., Aridi, A. S., Richardson, K., & Khanta, K. (2023). Retaining generation z cybersecurity talent in government and beyond. In Handbook of Research on Cybersecurity Risk in Contemporary Business Systems (pp. 325–342). IGI Global. https://doi.org/10.4018/978-1-6684-7207-1.ch017
Finsaas, M. C., & Goldstein, B. L. (2021). Do simple slopes follow-up tests lead us astray? Advancements in the visualization and reporting of interactions. Psychological Methods, 26(1), 38–60. https://doi.org/10.1037/met0000266
Frisby, M., & Diemer, M. A. (2021). Everything in Moderation: A Proposed Improvement to Variance Calculation for Visualizing Latent Endogenous Moderation. Structural Equation Modeling, 28(6), 914–927. https://doi.org/10.1080/10705511.2021.1911658
Giron, S. E., Dishman, D., McMullan, S. P., Riel, J., Newcomer, T., Spence, D., & Choudhry, S. A. (2021). Longitudinal assessment: A strategy to improve continuing professional certification. Journal of Professional Nursing, 37(6), 1140–1148. https://doi.org/10.1016/j.profnurs.2021.09.002
Gui, T. (2021). Sentiment Analysis Model Based on Text to Solve Work Stress Using Deep Learning. 2021 IEEE International Conference on Electronic Technology, Communication and Information, ICETCI 2021, 460–464. https://doi.org/10.1109/ICETCI53161.2021.9563477
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
Henry, D., Fok, C. C. T., & Allen, J. (2015). Why Small is Too Small a Term: Prevention Science for Health Disparities, Culturally Distinct Groups, and Community-Level Intervention. Prevention Science, 16(7), 1026–1032. https://doi.org/10.1007/s11121-015-0577-4
Katabaro, J. M., & Yan, Y. (2019). Effects of Lighting Quality on Working Efficiency of Workers in Office Building in Tanzania. Journal of Environmental and Public Health, 2019. https://doi.org/10.1155/2019/3476490
Klumpp, M., Ruiner, C., Hagemann, V., Meinecke, J., Debbing, C. E., & Hesenius, M. (2024). “Under Pressure!”: Digital Work, Mental Strain, and Work Performance. International Journal of Technology and Human Interaction, 20(1). https://doi.org/10.4018/IJTHI.352065
Lecca, L. I., Finstad, G. L., Traversini, V., Lulli, L. G., Gualco, B., & Taddei, G. (2020). The role of job support as a target for the management of work-related stress: The state of art. Quality - Access to Success, 21(174), 152–158. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85078458200&partnerID=40&md5=79b42877c96721a8cdc2aa76cc1a21db
Lee, K., Choi, J. O., & Hyun, S. S. (2022). A Study on Job Stress Factors Caused by Gender Ratio Imbalance in a Female-Dominated Workplace: Focusing on Male Airline Flight Attendants. International Journal of Environmental Research and Public Health, 19(15). https://doi.org/10.3390/ijerph19159418
Legate, A. E., Hair, J. F., Chretien, J. L., & Risher, J. J. (2023). PLS-SEM: Prediction-oriented solutions for HRD researchers. Human Resource Development Quarterly, 34(1), 91–109. https://doi.org/10.1002/hrdq.21466
Makowska-Tłomak, E., Bedyńska, S., Skorupska, K., Nielek, R., Kornacka, M., & Kopeć, W. (2023). Measuring digital transformation stress at the workplace–Development and validation of the digital transformation stress scale. PLoS ONE, 18(10 October). https://doi.org/10.1371/journal.pone.0287223
Martins, D., Silva, S., & Sousa, I. (2024). Exploring Employee Experience: Millennial Human Resources Practitioners in the IT Sector. In P. M. (Ed.), Proceedings of the European Conference on Management, Leadership and Governance (Vol. 20, Issue 1, pp. 334–340). Academic Conferences and Publishing International Limited. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85215689005&partnerID=40&md5=e502e63b5462765403f0cd6d62e8cc61
McMahon, G. T., & Newton, W. P. (2020). Continuing board certification: Seeing our way forward. Journal of the American Board of Family Medicine, 33, S10–S14. https://doi.org/10.3122/JABFM.2020.S1.190439
Mohamad, N. I. (2024). Balancing job stress and psychological well-being: Exploring workplace design and effective leadership communication as moderator. In Impact of Corporate Social Responsibility on Employee Wellbeing (pp. 167–190). IGI Global. https://doi.org/10.4018/979-8-3693-3470-6.ch008
Moletsane, M., Tefera, O., & Migiro, S. (2019). The relationship between employee engagement and organisational productivity of sugar industry in South Africa: the employees’ perspective. African Journal of Business and Economic Research, 14(1), 113–134. https://doi.org/10.31920/1750-4562/2019/v14n1a6
Ovanez, C. (2023). Sample size. In Translational Interventional Radiology (pp. 333–335). Elsevier. https://doi.org/10.1016/B978-0-12-823026-8.00010-9
Özbek, M. F., & Christiansen, B. (2025). Organizational sociology in the digital age. In Organizational Sociology in the Digital Age. IGI Global. https://doi.org/10.4018/979-8-3693-7398-9
Ozolina, J., Saitere, S., & Gaile-Sarkane, E. (2024). Bridging Generational Gaps: Reducing Conflict and Enhancing Collaboration in the Workplace. In C. N.C., G.-S. E., L. N., S. B., & S. M. (Eds.), Proceedings of World Multi-Conference on Systemics, Cybernetics and Informatics, WMSCI (Vols. 2024-Septe, pp. 147–154). International Institute of Informatics and Cybernetics. https://doi.org/10.54808/WMSCI2024.01.147
Racolţa-Paina, N. D., & Irini, R. D. (2021). Generation z in the workplace through the lenses of human resource professionals – a qualitative study. Quality - Access to Success, 22(183), 78–85. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85110827071&partnerID=40&md5=08be6b30220f34071cbe148eefcab239
Ranganathan, P., & Caduff, C. (2023). Designing and validating a research questionnaire - Part 1. Perspectives in Clinical Research, 14(3), 152–155. https://doi.org/10.4103/picr.picr_140_23
Ringle, C. M., & Sarstedt, M. (2016). Gain more insight from your PLS-SEM results. Industrial Management & Data Systems, 116(9), 1865–1886. https://doi.org/10.1108/IMDS-10-2015-0449
Robbin, S., & Judge, T. A. (2015). Perilaku Organisasi. Salemba Empat.
Samani, S. A., Rasid, S. Z. A., & Samani, S. A. (2022). Creative Outcome of Employees in New Office Design: The Mediating Effect of Positive Work-Related Behavior. SCMS Journal of Indian Management, 19(4), 5–18. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85159911511&partnerID=40&md5=0d24db6e947cc3ff53205f705dcb81cd
Sanjaya, E., Girsang, E., & Nasution, S. L. R. (2023). Analysis of the effect of work discipline, communication and perception of working environment conditions on nurses’ work productivity at Royal Prima General Hospital Medan. In R. C.K., P. T., R. S., N. M.N.B., W. K.B.A., & M. H.M.A.K.D.H. (Eds.), AIP Conference Proceedings (Vol. 2732). American Institute of Physics Inc. https://doi.org/10.1063/5.0133353
Saraiva, M., & Nogueiro, T. (2025). Perspectives and Realities of Disengagement Among Younger Generation Y and Z Workers in Contemporary Work Dynamics. Administrative Sciences, 15(4). https://doi.org/10.3390/admsci15040133
Sedarmayanti, S. (2017). Perencanaan dan pengembangan sumber daya manusia untuk meningkatkan kompetensi, kinerja, dan produktivitas kerja. Bandung: PT. Refika Aditama.
van Berkel, A. (2014). Securing assessors’ professionalism: Meeting assessor requirements for the purpose of performing high-quality (RPL) assessments. In Promoting, Assessing, Recognizing and Certifying Lifelong Learning: International Perspectives and Practices (pp. 213–234). Springer Netherlands. https://doi.org/10.1007/978-94-017-8694-2_12
Vartiainen, M. (2020). Competencies in digital work. In Digital Innovation and the Future of Work (pp. 225–257). River Publishers. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85106629384&partnerID=40&md5=404af76e82af0fe0f5c4463b02ab0bad
Wiratmoko, M. Y. (2019). Effect of workload using nasa method task load index (Tlx) and work stress on employee performance at pt. pln (persero) north Makassar area. International Journal of Scientific and Technology Research, 8(10), 823–826. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85073990749&partnerID=40&md5=1d9b250016351d9035d70284d0dd4a9a
Wu, S., Pitafi, A. H., Pitafi, S., & Ren, M. (2021). Investigating the Consequences of the Socio-Instrumental Use of Enterprise Social Media on Employee Work Efficiency: A Work-Stress Environment. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.738118
Zhou, Y., Lyu, J., & Li, L. (2025). Can digital transformation enhance labor productivity in enterprises: An analysis from the perspective of business process reengineering. PLOS ONE, 20(6 JUNE). https://doi.org/10.1371/journal.pone.0325484
Appelbaum, S. H., Adam, J., Javeri, N., Lessard, M., Lion, J., Simard, M., & Sorbo, S. (2005). A case study analysis of the impact of satisfaction and organizational citizenship on productivity. Management Research News, 28(5), 1–26. https://doi.org/10.1108/01409170510629023
Astuty, I., Astuti, R. J., Mahmud, S. M., & Widodo, V. (2025). A closer look at the work behavior of Gen Z in Micro, Small, and Medium Enterprises of developing countries. International Journal of Human Capital in Urban Management, 10(1), 135–148. https://doi.org/10.22034/IJHCUM.2025.01.09
Bafna, Y. D., & Kakade, R. H. (2017). Study of indoor air quality with respect to CO2 in plastic industry. Pollution Research, 36(4), 905–907. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85041057774&partnerID=40&md5=df536b564529ec61cdc9a77b61fd90af
Battiston, D., Blanes I Vidal, J., & Kirchmaier, T. (2021). Face-to-Face Communication in Organizations. Review of Economic Studies, 88(2), 574–609. https://doi.org/10.1093/restud/rdaa060
Cijan, A., Jenič, L., Lamovšek, A., & Stemberger, J. (2019). How digitalization changes the workplace. Dynamic Relationships Management Journal, 8(1), 3–12. https://doi.org/10.17708/DRMJ.2019.v08n01a01
Daem, R., Bijan, N., & Masoud, M. (2020). Sample size determination in medical researches. Scientific Journal of Kurdistan University of Medical Sciences, 25(5), 104–112. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85100083245&partnerID=40&md5=13dd8720dcddcea916703562d4cd8a2e
Dash, G., & Paul, J. (2021). CB-SEM vs PLS-SEM methods for research in social sciences and technology forecasting. Technological Forecasting and Social Change, 173. https://doi.org/10.1016/j.techfore.2021.121092
Dewi, P. (2020). The role of interpersonal communication in moderating the effect of work competence and stress on employee performance. Accounting, 6(7), 1217–1226. https://doi.org/10.5267/j.ac.2020.9.005
Faber, J., & Fonseca, L. M. (2014). How sample size influences research outcomes. Dental Press Journal of Orthodontics, 19(4), 27–29. https://doi.org/10.1590/2176-9451.19.4.027-029.ebo
Fauquet-Alekhine, P., & Erskine, J. (2023). Stress in Different Professional Sectors. In The Palgrave Handbook of Occupational Stress (pp. 337–346). Springer International Publishing. https://doi.org/10.1007/978-3-031-27349-0_18
Ferreras-Perez, J., Burrell, D. N., Nobles, C., Aridi, A. S., Richardson, K., & Khanta, K. (2023). Retaining generation z cybersecurity talent in government and beyond. In Handbook of Research on Cybersecurity Risk in Contemporary Business Systems (pp. 325–342). IGI Global. https://doi.org/10.4018/978-1-6684-7207-1.ch017
Finsaas, M. C., & Goldstein, B. L. (2021). Do simple slopes follow-up tests lead us astray? Advancements in the visualization and reporting of interactions. Psychological Methods, 26(1), 38–60. https://doi.org/10.1037/met0000266
Frisby, M., & Diemer, M. A. (2021). Everything in Moderation: A Proposed Improvement to Variance Calculation for Visualizing Latent Endogenous Moderation. Structural Equation Modeling, 28(6), 914–927. https://doi.org/10.1080/10705511.2021.1911658
Giron, S. E., Dishman, D., McMullan, S. P., Riel, J., Newcomer, T., Spence, D., & Choudhry, S. A. (2021). Longitudinal assessment: A strategy to improve continuing professional certification. Journal of Professional Nursing, 37(6), 1140–1148. https://doi.org/10.1016/j.profnurs.2021.09.002
Gui, T. (2021). Sentiment Analysis Model Based on Text to Solve Work Stress Using Deep Learning. 2021 IEEE International Conference on Electronic Technology, Communication and Information, ICETCI 2021, 460–464. https://doi.org/10.1109/ICETCI53161.2021.9563477
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
Henry, D., Fok, C. C. T., & Allen, J. (2015). Why Small is Too Small a Term: Prevention Science for Health Disparities, Culturally Distinct Groups, and Community-Level Intervention. Prevention Science, 16(7), 1026–1032. https://doi.org/10.1007/s11121-015-0577-4
Katabaro, J. M., & Yan, Y. (2019). Effects of Lighting Quality on Working Efficiency of Workers in Office Building in Tanzania. Journal of Environmental and Public Health, 2019. https://doi.org/10.1155/2019/3476490
Klumpp, M., Ruiner, C., Hagemann, V., Meinecke, J., Debbing, C. E., & Hesenius, M. (2024). “Under Pressure!”: Digital Work, Mental Strain, and Work Performance. International Journal of Technology and Human Interaction, 20(1). https://doi.org/10.4018/IJTHI.352065
Lecca, L. I., Finstad, G. L., Traversini, V., Lulli, L. G., Gualco, B., & Taddei, G. (2020). The role of job support as a target for the management of work-related stress: The state of art. Quality - Access to Success, 21(174), 152–158. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85078458200&partnerID=40&md5=79b42877c96721a8cdc2aa76cc1a21db
Lee, K., Choi, J. O., & Hyun, S. S. (2022). A Study on Job Stress Factors Caused by Gender Ratio Imbalance in a Female-Dominated Workplace: Focusing on Male Airline Flight Attendants. International Journal of Environmental Research and Public Health, 19(15). https://doi.org/10.3390/ijerph19159418
Legate, A. E., Hair, J. F., Chretien, J. L., & Risher, J. J. (2023). PLS-SEM: Prediction-oriented solutions for HRD researchers. Human Resource Development Quarterly, 34(1), 91–109. https://doi.org/10.1002/hrdq.21466
Makowska-Tłomak, E., Bedyńska, S., Skorupska, K., Nielek, R., Kornacka, M., & Kopeć, W. (2023). Measuring digital transformation stress at the workplace–Development and validation of the digital transformation stress scale. PLoS ONE, 18(10 October). https://doi.org/10.1371/journal.pone.0287223
Martins, D., Silva, S., & Sousa, I. (2024). Exploring Employee Experience: Millennial Human Resources Practitioners in the IT Sector. In P. M. (Ed.), Proceedings of the European Conference on Management, Leadership and Governance (Vol. 20, Issue 1, pp. 334–340). Academic Conferences and Publishing International Limited. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85215689005&partnerID=40&md5=e502e63b5462765403f0cd6d62e8cc61
McMahon, G. T., & Newton, W. P. (2020). Continuing board certification: Seeing our way forward. Journal of the American Board of Family Medicine, 33, S10–S14. https://doi.org/10.3122/JABFM.2020.S1.190439
Mohamad, N. I. (2024). Balancing job stress and psychological well-being: Exploring workplace design and effective leadership communication as moderator. In Impact of Corporate Social Responsibility on Employee Wellbeing (pp. 167–190). IGI Global. https://doi.org/10.4018/979-8-3693-3470-6.ch008
Moletsane, M., Tefera, O., & Migiro, S. (2019). The relationship between employee engagement and organisational productivity of sugar industry in South Africa: the employees’ perspective. African Journal of Business and Economic Research, 14(1), 113–134. https://doi.org/10.31920/1750-4562/2019/v14n1a6
Ovanez, C. (2023). Sample size. In Translational Interventional Radiology (pp. 333–335). Elsevier. https://doi.org/10.1016/B978-0-12-823026-8.00010-9
Özbek, M. F., & Christiansen, B. (2025). Organizational sociology in the digital age. In Organizational Sociology in the Digital Age. IGI Global. https://doi.org/10.4018/979-8-3693-7398-9
Ozolina, J., Saitere, S., & Gaile-Sarkane, E. (2024). Bridging Generational Gaps: Reducing Conflict and Enhancing Collaboration in the Workplace. In C. N.C., G.-S. E., L. N., S. B., & S. M. (Eds.), Proceedings of World Multi-Conference on Systemics, Cybernetics and Informatics, WMSCI (Vols. 2024-Septe, pp. 147–154). International Institute of Informatics and Cybernetics. https://doi.org/10.54808/WMSCI2024.01.147
Racolţa-Paina, N. D., & Irini, R. D. (2021). Generation z in the workplace through the lenses of human resource professionals – a qualitative study. Quality - Access to Success, 22(183), 78–85. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85110827071&partnerID=40&md5=08be6b30220f34071cbe148eefcab239
Ranganathan, P., & Caduff, C. (2023). Designing and validating a research questionnaire - Part 1. Perspectives in Clinical Research, 14(3), 152–155. https://doi.org/10.4103/picr.picr_140_23
Ringle, C. M., & Sarstedt, M. (2016). Gain more insight from your PLS-SEM results. Industrial Management & Data Systems, 116(9), 1865–1886. https://doi.org/10.1108/IMDS-10-2015-0449
Robbin, S., & Judge, T. A. (2015). Perilaku Organisasi. Salemba Empat.
Samani, S. A., Rasid, S. Z. A., & Samani, S. A. (2022). Creative Outcome of Employees in New Office Design: The Mediating Effect of Positive Work-Related Behavior. SCMS Journal of Indian Management, 19(4), 5–18. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85159911511&partnerID=40&md5=0d24db6e947cc3ff53205f705dcb81cd
Sanjaya, E., Girsang, E., & Nasution, S. L. R. (2023). Analysis of the effect of work discipline, communication and perception of working environment conditions on nurses’ work productivity at Royal Prima General Hospital Medan. In R. C.K., P. T., R. S., N. M.N.B., W. K.B.A., & M. H.M.A.K.D.H. (Eds.), AIP Conference Proceedings (Vol. 2732). American Institute of Physics Inc. https://doi.org/10.1063/5.0133353
Saraiva, M., & Nogueiro, T. (2025). Perspectives and Realities of Disengagement Among Younger Generation Y and Z Workers in Contemporary Work Dynamics. Administrative Sciences, 15(4). https://doi.org/10.3390/admsci15040133
Sedarmayanti, S. (2017). Perencanaan dan pengembangan sumber daya manusia untuk meningkatkan kompetensi, kinerja, dan produktivitas kerja. Bandung: PT. Refika Aditama.
van Berkel, A. (2014). Securing assessors’ professionalism: Meeting assessor requirements for the purpose of performing high-quality (RPL) assessments. In Promoting, Assessing, Recognizing and Certifying Lifelong Learning: International Perspectives and Practices (pp. 213–234). Springer Netherlands. https://doi.org/10.1007/978-94-017-8694-2_12
Vartiainen, M. (2020). Competencies in digital work. In Digital Innovation and the Future of Work (pp. 225–257). River Publishers. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85106629384&partnerID=40&md5=404af76e82af0fe0f5c4463b02ab0bad
Wiratmoko, M. Y. (2019). Effect of workload using nasa method task load index (Tlx) and work stress on employee performance at pt. pln (persero) north Makassar area. International Journal of Scientific and Technology Research, 8(10), 823–826. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85073990749&partnerID=40&md5=1d9b250016351d9035d70284d0dd4a9a
Wu, S., Pitafi, A. H., Pitafi, S., & Ren, M. (2021). Investigating the Consequences of the Socio-Instrumental Use of Enterprise Social Media on Employee Work Efficiency: A Work-Stress Environment. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.738118
Zhou, Y., Lyu, J., & Li, L. (2025). Can digital transformation enhance labor productivity in enterprises: An analysis from the perspective of business process reengineering. PLOS ONE, 20(6 JUNE). https://doi.org/10.1371/journal.pone.0325484