The effect of compensation, leadership style, leader-member exchange, and organizational citizenship behavior on performance
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Feb 28, 2023
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Abstract
This study aimed to examine and analyze the effect of compensation, leadership style, Leader-Member Exchange, and Organizational Citizenship Behavior on performance. This research was conducted at the Kendari Police Traffic Unit Police. The population used was 82 members of the Kendari Police Traffic Unit. Data collection is done through interviews. The analytical tool used is multiple linear regression techniques. The analysis results show that compensation has a positive and significant effect on performance, and leadership style has a positive but not significant impact on performance. It shows how leadership style is not related or not substantial to the version of members of the Kendari Police Traffic Unit. It is associated with the performance of members of the Kendari Police Traffic Unit, who need authoritarian support and cannot be involved in the decision-making process. Positive and significant compensation variables on performance. It shows that reasonable and proper assistance needs to be given to members of the Kendari Police Traffic Unit Police, and the need for employees will increase significantly. Leader-Member Exchange has a positive and significant effect on performance. Organizational Citizenship Behavior affects performance
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How to Cite
Sahyunu. (2023). The effect of compensation, leadership style, leader-member exchange, and organizational citizenship behavior on performance. Enrichment : Journal of Management, 12(6), 5169-5180. https://doi.org/10.35335/enrichment.v12i6.1175
References
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Burhan, I., Afifah, N., & Sari, S. N. (2022). Metode penelitian kuantitatif. Insan Cendekia Mandiri.
Chiu, W., Won, D., & Bae, J. (2020). Internal marketing, organizational commitment, and job performance in sport and leisure services. Sport, Business and Management: An International Journal, 10(2), 105–123.
Ghozali, I. (2017). Model Persamaan Struktural Konsep Dan Aplikasi. Dengan Program AMOS 24. Badan Penerbit Universitas Diponegoro.
Guillon, O., & Cezanne, C. (2014). Employee loyalty and organizational performance: A critical survey. Journal of Organizational Change Management, 27(5), 839–850.
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Ridwan, M., Mulyani, S. R., & Ali, H. (2020). Improving employee performance through perceived organizational support, organizational commitment and organizational citizenship behavior. Systematic Reviews in Pharmacy, 11(12).
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Sutrisno, S., Karyono, K., & Sawir, M. (2023). ANALYSIS OF WORK ATTITUDES AND WORK DISCIPLINE ON WORK PRODUCTIVITY. Jurnal Ekonomi, 12(01), 54–58.
Swanson, R. A. (2022). Foundations of human resource development. Berrett-Koehler Publishers.
Tjahjadi, B., & Soewarno, N. (2019). The mediating effect of intellectual capital, management accounting information systems, internal process performance, and customer performance. International Journal of Productivity and Performance Management, 68(7), 1250–1271.
Truckenbrodt, Y. B. (2000). The relationship between leader-member exchange and commitment and organizational citizenship behavior. Acquisition Review Quarterly, 7(3), 233.
Ulum, M. C. (2016). Perilaku Organisasi Menuju Orientasi Pemberdayaan. Universitas Brawijaya Press.
Veithzal, R., & Ella, J. S. (2018). Human Resource Management, For Companies From Theory to Practice. Jakarta: PT Rajagrafindo Persada.
Vieira, E. T. (2017). Introduction to real world statistics: With step-by-step SPSS instructions. Routledge.
Walz, S. M., & Niehoff, B. P. (2016). Organizational citizenship behaviors and their effect on organizational effectiveness in limited-menu restaurants. Academy of Management Proceedings, 4(1), 307–311.
Wang, F., & Hariandja, E. S. (2016). The influence of brand ambassador on brand image and consumer purchasing decision: A case study of Tous les Jours in Indonesia. International Conference on Entrepreneurship (IConEnt-2016)“How Innovation Could Improve the Performance and Productivity in Entrepreneurship.
Widyanti, R., & Basuki, M. S. (2021). Perilaku Organisasi (Teori dan Konsep) Jilid 1 (Vol. 207). Media Sains Indonesia.
Arsintadiani, D., & Harsono, M. (2002). Pengaruh tingkat LMX terhadap penilaian kinerja dan kepuasan kerja dengan kesamaan gender dan locus of control sebagai variabel moderator. Jurnal Perspektif, 7(2), 113–122.
Asana, I. M. D. P., Sudipa, I. G. I., & Putra, K. A. P. (2021). A Decision Support System on Employee Assessment Using Analytical Network Process (ANP) and BARS Methods. Jurnal Teknik Informatika CIT Medicom, 13(1), 1–12.
Asgari, A., Mezginejad, S., & Taherpour, F. (2020). The role of leadership styles in organizational citizenship behavior through the mediation of perceived organizational support and job satisfaction. Innovar, 30(75), 87–98.
Bratton, J., Gold, J., Bratton, A., & Steele, L. (2021). Human resource management. Bloomsbury Publishing.
Buchanan, D. A., & Huczynski, A. A. (2019). Organizational behaviour. Pearson UK.
Burhan, I., Afifah, N., & Sari, S. N. (2022). Metode penelitian kuantitatif. Insan Cendekia Mandiri.
Chiu, W., Won, D., & Bae, J. (2020). Internal marketing, organizational commitment, and job performance in sport and leisure services. Sport, Business and Management: An International Journal, 10(2), 105–123.
Ghozali, I. (2017). Model Persamaan Struktural Konsep Dan Aplikasi. Dengan Program AMOS 24. Badan Penerbit Universitas Diponegoro.
Guillon, O., & Cezanne, C. (2014). Employee loyalty and organizational performance: A critical survey. Journal of Organizational Change Management, 27(5), 839–850.
Gyekye, S. A., & Haybatollahi, M. (2015). Organizational citizenship behaviour: An empirical investigation of the impact of age and job satisfaction on Ghanaian industrial workers. International Journal of Organizational Analysis.
Hitt, M. A., Miller, C. C., Colella, A., & Triana, M. (2017). Organizational behavior. John Wiley & Sons.
Jain, M. (2016). EMPLOYEE ENGAGEMENT: The Key to Improving Performance. Journal of Maharaja Agrasen College of Higher Education, 3(1), 1–15.
Khan, S. K., & Rashid, M. Z. A. (2012). The Mediating Effect of Organizational Commitment in the Organizational Culture, Leadership and Organizational Justice Relationship with Organizational Citizenship Behavior: A Study of Academicians in Private Higher Learning Institutions in Malaysia. International Journal of Business and Social Science, 3(8).
Martin, G., Campbell, J. T., & Gomez-Mejia, L. (2016). Family control, socioemotional wealth and earnings management in publicly traded firms. Journal of Business Ethics, 133, 453–469.
Muhammad Wali, S. T., Efitra, S., Kom, M., Sudipa, I. G. I., Kom, S., Heryani, A., Sos, S., Hendriyani, C., Rakhmadi Rahman, S. T., & Kom, M. (2023). Penerapan & Implementasi Big Data di Berbagai Sektor (Pembangunan Berkelanjutan Era Industri 4.0 dan Society 5.0). PT. Sonpedia Publishing Indonesia.
Mulyadi, M. (2016). Metode penelitian praktis: Kuantitatif dan kualitatif. Jakarta: Publica Press.
Nazir, S., Shafi, A., Asadullah, M. A., Qun, W., & Khadim, S. (2021). Linking paternalistic leadership to follower’s innovative work behavior: the influence of leader–member exchange and employee voice. European Journal of Innovation Management, 24(4), 1354–1378.
Organ, D. W. (2014). Organizational citizenship behavior: It’s construct clean-up time. In Oraganizational Citizenship Behavior and Contextual Performance (pp. 85–97). Psychology Press.
Organ, D. W. (2018). Organizational citizenship behavior: Recent trends and developments. Annual Review of Organizational Psychology and Organizational Behavior, 80, 295–306.
Podsakoff, P. M., & MacKenzie, S. B. (2014). Impact of organizational citizenship behavior on organizational performance: A review and suggestions for future research. Oraganizational Citizenship Behavior and Contextual Performance, 133–151.
Pudjiarti, E. S., Sutrisno, S., & Jaya, F. P. (2023). ANALYSIS OF THE ROLES OF TEAM WORK AND TEAM COMMUNICATIONS ON EMPLOYEE PERFORMANCE OF FUTURES TRADING BROKERAGE COMPANIES. Jurnal Ekonomi, 12(01), 84–90.
Putra, E. D., & Cho, S. (2019). Characteristics of small business leadership from employees’ perspective: A qualitative study. International Journal of Hospitality Management, 78, 36–46.
Ridwan, M., Mulyani, S. R., & Ali, H. (2020). Improving employee performance through perceived organizational support, organizational commitment and organizational citizenship behavior. Systematic Reviews in Pharmacy, 11(12).
Robbins, S. (2016). Organizational Behavior. PT Gramedia Group Index.
Sigar, J. A. B., Sambul, S. A. P., & Asaloei, S. (2018). Pengaruh pengawasan terhadap disiplin kerja karyawan pada Hotel sintesa peninsula manado. Jurnal Administrasi Bisnis (JAB), 6(003).
Sugiyono. (2017). Metode penelitian: Pendekatan Kuantitatif, Kualitatif, dan R&D. Bandung : Alfabeta, 2015.
Sutrisno, S., Karyono, K., & Sawir, M. (2023). ANALYSIS OF WORK ATTITUDES AND WORK DISCIPLINE ON WORK PRODUCTIVITY. Jurnal Ekonomi, 12(01), 54–58.
Swanson, R. A. (2022). Foundations of human resource development. Berrett-Koehler Publishers.
Tjahjadi, B., & Soewarno, N. (2019). The mediating effect of intellectual capital, management accounting information systems, internal process performance, and customer performance. International Journal of Productivity and Performance Management, 68(7), 1250–1271.
Truckenbrodt, Y. B. (2000). The relationship between leader-member exchange and commitment and organizational citizenship behavior. Acquisition Review Quarterly, 7(3), 233.
Ulum, M. C. (2016). Perilaku Organisasi Menuju Orientasi Pemberdayaan. Universitas Brawijaya Press.
Veithzal, R., & Ella, J. S. (2018). Human Resource Management, For Companies From Theory to Practice. Jakarta: PT Rajagrafindo Persada.
Vieira, E. T. (2017). Introduction to real world statistics: With step-by-step SPSS instructions. Routledge.
Walz, S. M., & Niehoff, B. P. (2016). Organizational citizenship behaviors and their effect on organizational effectiveness in limited-menu restaurants. Academy of Management Proceedings, 4(1), 307–311.
Wang, F., & Hariandja, E. S. (2016). The influence of brand ambassador on brand image and consumer purchasing decision: A case study of Tous les Jours in Indonesia. International Conference on Entrepreneurship (IConEnt-2016)“How Innovation Could Improve the Performance and Productivity in Entrepreneurship.
Widyanti, R., & Basuki, M. S. (2021). Perilaku Organisasi (Teori dan Konsep) Jilid 1 (Vol. 207). Media Sains Indonesia.