Influence of Workload and Compensation on Job Satisfaction in the Accommodation Service Sector with Work Life Balance as Moderating Effect
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Feb 28, 2023
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Abstract
Job satisfaction in every company has a different level. This research tries to test job satisfaction with compensation and workload as independent variables at Pangeran Beach Hotel Padang as an accommodation company in the service sector. Using work life balance as moderator, this study distributed questionnaires to 64 out of 125 employees who had been screened using a purposive sampling technique. The results of the data obtained were processed by descriptive analysis using SmartPLS 3.0 and it was found that workload had a negative and significant effect on job satisfaction, compensation and work life balance had no effect on job satisfaction, and work life balance moderated the relationship between workload and compensation on job satisfaction. In this research, there is 32.8% of value where job satisfaction can be influenced by other variables and not explained and can be given number of respondents or variable variations as an alternative for limitations.
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How to Cite
Lando, R. A., Lukito, H., & Harif Amali Rivai. (2023). Influence of Workload and Compensation on Job Satisfaction in the Accommodation Service Sector with Work Life Balance as Moderating Effect . Enrichment : Journal of Management, 12(6), 5134-5142. https://doi.org/10.35335/enrichment.v12i6.1133
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Thilagavathy S, & Geetha SN. (2021). Work-life balance-a systematic review. https://doi.org/10.1108/XJM-10-2020-0186
Andrade, M. S., Miller, D., & Westover, J. H. (2021). Job satisfaction factors for housekeepers in the hotel industry: a global comparative analysis. International Hospitality Review, 35(1), 90–108. https://doi.org/10.1108/ihr-06-2020-0018
Aruldoss, A., Kowalski, K. B., & Parayitam, S. (2021). The relationship between quality of work life and work life balancemediating role of job stress, job satisfaction and job commitment: evidence from India. Journal of Advances in Management Research, 18(1), 36–62. https://doi.org/10.1108/JAMR-05-2020-0082
Boiarintseva, G., Ezzedeen, S. R., & Wilkin, C. (2022). Definitions of work-life balance in childfree dual-career couples: an inductive typology. Equality, Diversity and Inclusion, 41(4), 525–548. https://doi.org/10.1108/EDI-12-2020-0368
Farisi, S., Hadi Pane, I., Ekonomi, F., & Bisnis, D. (2020). Pengaruh Stress Kerja Dan Kompensasi Terhadap Kepuasan Kerja Pada Dinas Pendidikan Kota Medan.
Harahap, D. S., & Khair, H. (2020). Pengaruh Pencurian Terhadap Masyarakat Sekitar. Maneggio: Jurnal Ilmiah Magister Hukum, 2(1), 69–88.
Hughes, I. M., & Jex, S. M. (2022). Individual differences, job demands and job resources as boundary conditions for relations between experienced incivility and forms of instigated incivility. International Journal of Conflict Management, 33(5), 909–932. https://doi.org/10.1108/IJCMA-02-2022-0045
Irfan, A. (2018). Supervisi Akademik Kepala Sekolah Dan Kompensasi Dalam Kinerja Mengajar Guru. Jurnal Administrasi Pendidikan, 25(2), 264–274. https://doi.org/10.17509/jap.v25i2.15641
Johari, J., Tan, F. Y., & Zukarnain, Z. I. T. (2017). Autonomy, workload, worklife balance and job performance teachers. International Journal for Researcher Development, 7(1), 63–83.
Rinny, P., Bohlen Purba, C., & Handiman, U. T. (2020). The Influence Of Compensation, Job Promotion, And Job Satisfaction On Employee Performance Of Mercubuana University. Www.Ijbmm.Com International Journal of Business Marketing and Management, 5(2), 2456–4559. www.webometrics.info/Asia/Indonesia
Rojikinnor, R., Gani, A. J. A., Saleh, C., & Amin, F. (2022). The Role of Compensation As a Determinant of Performance and Employee Work Satisfaction: A Study at The PT Bank Rakyat Indonesia (Persero) Tbk. Journal of Economic and Administrative Sciences. https://doi.org/10.1108/jeas-06-2020-0103
Rondonuwu, F., Rumawas, W., & Asaloei, S. (2018). Pengaruh Work-life Balance Terhadap Kepuasan Kerja Karyawan Pada Hotel Sintesa Peninsula Manado. Jurnal Administrasi Bisnis, 7(2), 30–39.
Sekaran, U., & Bougie, R. (2017). Metode Penelitian Untuk Bisnis_Pendekatan Pengembangan Keahlian Buku 2.
Stich, J. F., Tarafdar, M., Stacey, P., & Cooper, C. L. (2019). E-mail load, workload stress and desired e-mail load: a cybernetic approach. Information Technology and People, 32(2), 430–452. https://doi.org/10.1108/ITP-10-2017-0321
Thilagavathy S, & Geetha SN. (2021). Work-life balance-a systematic review. https://doi.org/10.1108/XJM-10-2020-0186